Kannerplaz

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Privacy Policy

Personal Data Protection Policy of the site kannerplaz.lu

Kannerplaz SARL-S, the entity that publishes the Kannerplaz.lu website, places great importance on the protection of personal information. In addition to complying with all current legal provisions, we commit to implementing all necessary measures to ensure the security and respect of your privacy.

This privacy policy outlines, in a non-exhaustive manner, the conditions under which Kannerplaz SARL-S processes the personal information of its users.

This personal data protection policy applies when your data is collected on the Kannerplaz.lu website.

1. What personal information is collected?

As a user, you are required to provide us with certain information when you create your account, log in, and when you post an advertisement.

When creating your personal account, for example, you must provide us with the following personal information: name, first name, email address (other information: username).

When posting an advertisement, for example, you must provide us with the following information: email address, telephone number, postal code, city, and country where the property and the subject of your advertisement are located.

In the context of using our messaging service, you communicate to us your messages and private content exchanged.

During your navigation on the Site, browsing data are collected, such as search history, IP address, for example.

2. How is this information gathered?

The personal information collected is stored in the files of Kannerplaz SARL-S. Data collection is carried out in a fair and lawful manner. These data are transmitted directly by the client or are collected during the use of our services on the Site.

We may also collect personal information via our contact forms.

3. What do we do with this personal information?

Personal information may be used for purposes such as ensuring access to and use of our services, ensuring the publication of your advertisement, managing your account, answering your questions, and routing messages and private content via messaging. Messages and content exchanged between users and advertisers via messaging are part of private correspondence and are confidential. They are not subject to any specific processing.

4. How long is the data retained?

Personal information is retained for as long as necessary to achieve the processing objectives. The retention period varies depending on the purpose of data collection.

Data related to the management of your account are kept for a period of three (3) years from deletion, exclusively for evidence purposes.

5. How do we ensure the security of personal information?

Kannerplaz SARL-S implements all required technical and organizational measures to protect data against any loss, alteration, or disclosure to unauthorized third parties. Kannerplaz SARL-S grants access authorizations to its information system only to individuals who need it as part of their duties. Moreover, we ensure that all employees treat personal data in a confidential manner.

In the event of a breach that could negatively affect privacy, affected individuals are informed as soon as possible.

6. Is your data shared with third parties?

We do not sell or transfer your personal data to third parties, except:

  • If you have given us your permission.
  • When it involves responding to an express request from the competent judicial authorities or the police services of Luxembourg.

Apart from the aforementioned exceptions, Kannerplaz SARL-S never transmits the personal data of its clients and does not carry out transfers of your data abroad.

7. How to manage or delete your personal information?

You have the right to access, rectify, and delete information about you. You can also request the portability of your data and oppose their processing.

You can, at any time, modify the personal information of your personal and/or professional account, except for your email address and username. You just need to go to your Personal and/or Professional Account, click on the "Personal" tab then on "Edit". In the application, you can click on "Profile/Settings".

To change your email address or username, please contact the Site administrator using the email address info@kannerplaz.lu.

To delete your data, you can make a request in writing, dated, signed, and accompanied by a copy of your ID, to send to:

info@kannerplaz.lu

8. Use of the site, mobile applications, and cookies

You are free to visit our Website.

Certain parts or functionalities, like the personal or professional account, are reserved for users with a personal or professional account. The same applies to our mobile application.

To optimize our services, our site, and our application use cookies. A cookie is a data file that most websites record on your hard drive for identification purposes when you visit them. We use different types of cookies:

  • Essential cookies, required to allow the visit of our website, which enable you, for example, to navigate between the different sections;
  • Functional cookies, intended to facilitate the operation of our website and to make its use more pleasant, for example by remembering your language choice;
  • Performance cookies,

whose role is to collect information on how visitors use our website, with the aim of improving its content.

By accepting this, you consent to the use of cookies. You have the possibility at any time to consent to or refuse cookies by accordingly setting your browser.

Cookie settings according to the browser:

Internet Explorer

  1. Select the Tools button, then Internet Options.
  2. Select the Privacy tab, then under Settings, move the slider up to block all cookies or down to allow all cookies, then click OK.

Mozilla Firefox

  1. In the menu, select Options.
  2. Select the Privacy & Security panel and go to the History section.
  3. In the drop-down menu next to Firefox will, choose Use custom settings for history.
  4. Uncheck Accept cookies.

Chrome

  1. Choose the Settings menu, then Advanced settings.
  2. In the Privacy and security section, click on Content settings, then Cookies.

Android

  1. Open the Chrome app then tap More, Settings.
  2. Tap Site settings then Cookies.
  3. Turn on or off the Cookies option.

Safari

  1. Open the Safari menu and choose Preferences…
  2. Click on Privacy and select the options of your choice.
  3. Close and relaunch Safari.

iOS

  1. In Safari, touch Settings, then Safari.
  2. Select Block all cookies. Each browser has its own settings for managing cookies, you will find more information on the website of the browser you are using.

9. Property of Kannerplaz SARL-S

All contents (photos, texts, video, sound, etc.) viewable on the Site and/or Applications are and remain the exclusive property of Kannerplaz SARL-S and/or its partners. Internet users are therefore not authorized to reproduce, represent, or market these contents outside the cases provided for by law or expressly authorized by their owner. In any case, the internet user may not make any secondary use of the contents of the Site for a fee or free of charge. Non-compliance with this prohibition may in particular constitute an infringement of intellectual property rights or an infringement of the rights of persons and may as such engage the liability of the internet user, including in the context of a criminal action.

10. Update of our policy and legal provisions

This personal data protection policy was updated in February 2024. It may evolve, we recommend that you consult it regularly. It is accessible at any time on our Kannerplaz.lu Site. To learn more about personal data protection and the applicable regulations, consult the website of the National Commission for Data Protection: https://cnpd.public.lu